The hotel offers amenities for your comfortable stay and unforgettable experiences
Helpful Tour Guidance
The owner provided outstanding assistance with local boat tours and dining options, making our stay enjoyable.view full review
Refreshing Pool Experience
The pool was small yet cozy, providing a delightful space to relax and unwind after a day of exploring.view full review
Lovely Breakfast Spread
Breakfast was just what I needed to kickstart my day, offering a good selection that was both filling and tasty.view full review
Spotless & Comfortable
The room was impeccably clean and the overall ambiance made for a very pleasant stay.view full review
General
Non-smoking rooms
Wi-Fi
Free parking
24-hour reception
VIP check-in/ -out
No pets allowed
24-hour security
Fireplace
Smoke detectors
Fire extinguishers
Key access
Sports & Fitness
Cycling
Services
Paid airport shuttle
Housekeeping
Tours/Ticket assistance
Grocery shopping service
Happy hour
Dining
Snack bar
Bar/ Lounge area
Children
Board games
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Sun loungers
Sun terrace
Leisure/ TV room
Solarium
Room features
Air conditioning
Sitting area
Patio
Terrace
Garden furniture
Dining table
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Show more
Location
Calle 36 X 5 Y 7 Col. Mario Villanueva Mpio. Bacalar Quintana Roo,
Bacalar,
Mexico,
77930,
Quintana Roo
Map view
Calle 36 X 5 Y 7 Col. Mario Villanueva Mpio. Bacalar Quintana Roo,
Bacalar,
Mexico,
77930,
Quintana Roo
City landmarks
Museums
Fort San Felipe Bacalar
2500 ft
Lake
Bacalar
2500 ft
Lake Bacalar
1.2
mi
Av 1
Natural Protected Area
2500 ft
love bacalar souvenirs
2500 ft
Av 1
Balneario Ecologico
3000 ft
Church
Parroquia de San Joaquin
2500 ft
77930 Bacalar
Canal Piratas
1.1
mi
Cenote de la Bruja
1.1
mi
General Angel Remigio Rosado
4100 ft
77930
Muelle Mirador Publico de Bacalar
4700 ft
Calle 14 8
Balneario Municipal de Bacalar
1.2
mi
Lake
Public swimming jetty
1.2
mi
South of Cancun near Chetumal
Lago Bacalar
2.0
mi
Lake
Los Aluxes Bacalar
1.9
mi
interior
Bird Island "Bird Sanctuary" Bacalar
2.2
mi
avenida costera,lagunade bacalar
Cenote Esmeralda
2.4
mi
Beach
Cocalitos
2.8
mi
Bacalar
Cenote Cocalitos
2.9
mi
Laguna Mariscal
2.9
mi
Nearby
Mercado Municipal de Bacalar
2000 ft
Restaurants
La Leona Mexican Food
700 ft
Av. 5 Entre 34 y 36
El Socio Taqueria
1000 ft
Av 7 Entre 20 y 18
Panchito's
1400 ft
Calle 34 Esquina AV. 11
La Pina
2500 ft
Av 3 206 Centro
El Dinosaurio
2300 ft
Av 1 Between 28 And 30
Yerbabuena Smoothie Bar
2300 ft
Calle 28 372 Entre Avenidas 3 y 5 Between Av. 3 and 5
Restaurante Mexa Garden
2400 ft
Calle 38 Av. 7
Cafeteria in Chiich
2500 ft
Avenida 5 Entre 22 Y 24 A Media Del Fuerte San Felipe Bacalar Quintana Roo
Los Chayoteros de Orizaba
2700 ft
Av 5 equina con Calle 20
Ixchel Bacalar
2700 ft
Avenida 26
Picaflor Bacalar
2800 ft
Restaurant
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
helpful staff
amazing service
limited dining
bit far location
7.2/10
Very good
Rooms
7.8
Location
7.4
Service
8.0
Dining
6.3
Guest reviews
7.2/10
based on 10 review
7.7
7.7/10based on 469 review
Kevin
United States of America,
May
2024
7.2/10
The hotel offers comfortable and well-designed rooms, cleaned daily, but lacks outdoor sitting areas. The service is a mix of reluctance and helpfulness, with a variety of amenities available. The location is conveniently close to the Bacalar lagoon but a bit distant from the center. Dining options are simple and limited. Overall, a decent value for money choice.
Rooms
8.0
The rooms with only shower and sink are comfy and well-designed, cleaned daily.
Service
7.0
The service varied from reluctance to helpfulness, with a range of amenities offered.
Location
7.0
The hotel is conveniently located near the first port of Bacalar lagoon, though a bit far from the center.
Dining
6.0
The dining experience is simple and limited, mainly offering omelets daily.
Facilities
8.0
The hotel provides a variety of facilities for guests.
John
United States of America,
April
2024
8.2/10
I had a delightful stay at this hotel. The rooms were spacious, clean, and well-designed, offering great comfort. The service was exceptional, especially assisting with organizing a sailboat trip. The location was perfect, close to the first port of Bacalar lagoon and other attractions. Although the dining options were simple, the overall experience was very positive.
Rooms
8.0
The room was spacious and clean, providing utmost comfort.
Service
9.0
The service was amazing and very cool, with helpful and kind staff members.
Location
9.0
The hotel's location is perfect, near the first port of Bacalar lagoon and other key areas.
Dining
7.0
While the dining options were limited, the food quality was decent.
Facilities
8.0
The facilities provided added convenience to my stay.
Karen
United States of America,
January
2024
7.8/10
My stay at the hotel was quite pleasant overall. The rooms were spacious and clean, but I wished there was more than just a shower and a sink available. The service was top-notch, especially when they organized the sailboat trip for me, which was amazing. The location was good, near the first port of Bacalar lagoon, although a bit far from the center. The dining options were simple, with an omelet every day, but not too bad. The facilities were great, and I enjoyed the swimming pool that I booked at the hotel reception.
Rooms
8.0
The rooms were spacious and clean, though limited to only a shower and a sink. They were well-designed and comfortable.
Service
9.0
The staff was very helpful and kind, especially when organizing the sailboat trip for me. They were amazing and cool.
Location
7.0
The location was pretty good, near the first port of Bacalar lagoon, and reachable by foot from the ADO station. It's a bit far from the center, but perfect for those who enjoy being outside the main area.
Dining
6.0
The dining experience was quite limited, with simple options like an omelet every day, but it wasn't bad overall.
Facilities
9.0
The facilities were excellent, especially the swimming pool that could be booked at the hotel reception.
helpful staff
limited dining
John
United States of America,
January
2024
6.8/10
The hotel offers comfortable and well-designed rooms that are clean daily, although there is no terrace or community space for outdoor relaxation. The service is a mix of indifference and great friendliness, particularly in organizing sail and boat trips, making the stay enjoyable. The location is decent, a bit far from the center but conveniently close to Bacalar Lagoon's first port. The dining options are simple but not bad, with limited choices. Overall, the facilities are satisfactory with room for improvement in communal areas.
Rooms
8.0
The rooms are cozy and well-designed, kept clean daily. However, there is no terrace or communal space to relax in the room.
Service
7.0
The service was a mix of indifference and great friendliness. Organizing the sail and boat trip was a fantastic experience.
Location
6.0
The hotel's location is a bit far from the center but conveniently near Bacalar Lagoon's first port, reachable by foot from ADO.
Dining
6.0
The dining experience is quite simple with limited options, particularly an omelet served daily.
Facilities
7.0
The facilities are adequate, but the absence of community spaces could be improved.
Stephen
United States of America,
November
2023
6.8/10
I found the hotel to be conveniently located near the first port of Bacalar Lagoon, which was a great plus. While the rooms lacked a terrace or community space, they were spacious and kept clean. The service was quite lovely overall, although it seemed the staff could have been more proactive. The dining options were rather simple, with limited choices, but not bad. The facilities offered met basic needs adequately, despite some minor drawbacks. The price was reasonable for what was provided.
Rooms
7.0
The rooms, although lacking a terrace or community space, were spacious and clean.
Service
7.0
The service was nice and relatively helpful, although it felt like the staff could have been a bit more proactive.
Location
8.0
The hotel's location near the first port of Bacalar Lagoon was quite good, although a bit far from the center.
Dining
6.0
The dining options were simple with limited variety, but not bad overall.
Facilities
6.0
The facilities were satisfactory, meeting basic needs, but lacking some additional amenities.
Carl
United States of America,
August
2023
7.6/10
The hotel is a comfortable stay with well-designed rooms, but lacks outdoor seating options. The service was helpful and organized a great sailboat trip. The location is convenient near Bacalar lagoon's first port, although a bit far from the center. Dining options are simple, yet not bad. Overall, a cozy choice with decent facilities.
Rooms
8.0
The rooms are comfy and well-designed, but have no terrace for sitting outside.
Service
9.0
The service was really nice and helpful, especially in organizing the sailboat trip.
Location
7.0
The location is pretty good, near the first port of Bacalar lagoon, just a bit far from the center.
Dining
7.0
The dining experience was not bad, although limited in options.
Facilities
7.0
The hotel offers satisfactory facilities for a comfortable stay.
Mike
United States of America,
June
2023
7.0/10
The hotel is conveniently located near the first port of Bacalar lagoon, within walking distance from the ADO station. The rooms are in good condition but lack a terrace and community spaces. The service provided is friendly and helpful, although there were moments of indifference. The dining options are simple and limited. The facilities are adequate, with a swimming pool on-site.
Rooms
7.0
The rooms are in good condition, although they lack a terrace and community spaces.
Service
7.0
The service was friendly and helpful, with moments of indifference noted.
Location
8.0
The hotel is conveniently located near the first port of Bacalar lagoon, walking distance from the ADO station.
Dining
6.0
The dining options are simple and limited.
Facilities
7.0
The facilities include a swimming pool on-site.
Convenient Location
Limited Dining
George
United States of America,
June
2023
6.8/10
My stay at the hotel was quite pleasant overall. The rooms were spacious and clean, but it was disappointing that there was no terrace or community space to relax outside. The location was decent, being near the first port of Bacalar lagoon, but a bit far from the center.
Rooms
8.0
I found the rooms spacious and clean, but missed having a terrace or access to any common outdoor area.
Service
7.0
The service was a mix of helpful and kind, but at times, it seemed the staff was a bit reluctant to assist.
Location
7.0
The location was satisfactory, being near the first port of Bacalar lagoon, but a bit far from the center.
Dining
6.0
The dining options were simple, offering the same omelet daily without much variety, but it wasn't bad overall.
Facilities
6.0
The facilities were basic, lacking community spaces or outdoor seating areas, but they served their purpose.
George
United States of America,
May
2023
7.4/10
I had a pleasant stay at the hotel - it was very clean and had all the necessary amenities inside the room. Although there was no terrace or outdoor sitting area, I found everything I needed within the hotel premises. The room was spotless, and it had all the essentials for a comfortable stay.
Rooms
8.0
The rooms were clean and had all the necessary amenities.
Service
9.0
The service was excellent - the staff was very helpful, kind, and friendly. They were always ready to assist with any requests we had during our stay.
Location
7.0
The location of the hotel was pretty good, near the first port of Bacalar lagoon. It was convenient to reach by foot from the ADO station, making it easy for us to explore the area.
Dining
6.0
The dining options were simple but not bad. We found the meals to be satisfactory during our stay, although the choices were somewhat limited.
Facilities
7.0
The hotel had adequate facilities for a comfortable stay. Although there was no community space or terrace, we found everything we needed within the hotel premises.
Cleanliness
Limited dining
Greg
United States of America,
May
2023
8.0/10
The hotel is nicely located near the first port of Bacalar lagoon, offering a perfect spot for a relaxing stay. The rooms are well-equipped with necessary amenities but lack an outdoor sitting area. The service is amazing and cool, yet there were slight hesitations in assisting sometimes. The dining options are simple, and the facilities provide a comfortable stay.
Rooms
8.0
The rooms have all the necessary amenities but lack a terrace for outdoor sitting.
Service
9.0
The service is amazing and very cool, though there were slight hesitations in assisting at times.
Location
8.0
The hotel is pretty good near the first port of Bacalar lagoon and easily reachable on foot from the ADO station.
Dining
7.0
The dining experience is quite limited with simple options.
Facilities
8.0
The facilities provide all you need for a comfortable stay.
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